Technology Support for Families
For technical support, call the Online Learning Technical Support Line at (619) 732-1400.
Hours of operation are 8 am - 5 pm, Monday - Friday.
Saturday Hours: 9 am - 1 pm through October 31
Need a Device?
For students needing a device for the 2020-21 school year, contact your school of enrollment.
If your student already has a device that is not working or broken, please DO NOT return it to your school. Instead, contact the Online Learning Support Line at (619) 732-1400. The support technician will troubleshoot the computer and if it can’t be fixed during the call will provide information about exchanging it at one of the four Family Technology Support Centers. Hours of operation are 9 am - 3:30 pm for Chromebook Exchanges, and 10 am - 3:30 pm for Hotspot Pick-ups, Monday - Friday.
Click here for more details about the Family Support Center Locations.